Authenticity

Our experienced engineers build your itinerary with local insights and little surprises to make you feel like a part of the local community. You will get much more than you expect from the destination and the activities involved.

Passion

We love what we do; it’s more than just a job for us. Making sure our guests not only enjoy their trip but are left with lifelong memories is the ultimate goal of all our hard work and meticulous planning.

Importance to Technology

We have embraced technology to create smoother processes and efficient systems, but not without recognizing the need for intensely personalized human service.

Dynamism

Change is the only constant, and we manage destinations that are continually growing and reinventing themselves. This means that we must make sure that we are not only adapting to the trends but staying ahead of them.

Guest Centricity

We are in the business of creating happy memories, and this means that unless we focus on ensuring that our guests are delighted, we aren’t doing our jobs right.

Communication

Breaking down communication barriers by hiring a multi-lingual team to provide 24 x 7 service to our partners has helped us in quick problem solving and setting clearer objectives and expectations.

About Us

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations, Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.

Desert Gate combines the very best of a traditional DMC with avant-garde technology and connectivity.

Our Team
SAMIR TABBAH
Group CEO
MOHAMMAD SAWALHA
Group CFO

With over 30 years of experience in the world of finance and as the Chief Finance Officer of Desert Gate, Mohammad and his team provide a stable foundation for running the company, giving the rest of us the comfort of knowing that the organisation’s finances are in good hands. Outside of work, he loves spending time with his family.

MERIEM KHELIFI
Chief Operating Officer COO - UAE

As the COO of desert Gate, Meriem has over 12 years’ experience in the tourism industry and an excellent ability to translate guests’ requirements into superlative in-destination experiences, given her creative bent of mind. In her free time, she loves to travel, read, and learn about new cultures and langua

JAWAD BHALA
Director Of Contracting

Jawad began his professional journey from Saudi Arabia in 1994 before moving to Dubai in 1999 to work for some of the biggest names in the tourism industry. He was heading the contracting department in a well reputed organisation for 11 years before joining Desert Gate. In his free time, he loves watching sports.

EVGENIYA SAKHAROVSKAYA
Director of Business Development – CIS

As the Director of Business Development, Evgeniya leads the CIS Sales and Reservations Teams. She has 18 years experience in UAE, in both hotels as well as DMCs, with roles ranging from reservations to revenue, sales and operations. She became a part of the Desert Gate Family in 2017. In her free time, she enjoys outdoor activities.

HAYLEY WALL
Director of Sales - ROW

As Director of Sales for Rest of the World, Hayley has over 20 years’ experience in the tourism industry. Starting as a UK Tour Operator she eventually moved to the UAE in 2013 to continue her career in contracting, finally joining Desert Gate in 2018. In her free time, she loves to travel and experience new destinations, and enjoys time with friends.

ABDUL GHORI
Head of MICE & Leisure Groups

Abdul comes with an extensive knowledge in Leisure groups, Meetings, Incentives and Conferences, having worked with respected brands in the industry. His passion for organizing events is what kept him going for over 16 years. In his free time, he loves to network with multi cultural groups or just watch his favorite team play.

ANDREA FALDELLA
Director - Golf Department

Andrea comes with an extensive knowledge in the golf and hospitality industry, having previously been Club Manager at some of the best facilities in Europe and the UAE. He is able to quickly understand clients’ expectations and provide them with exceptional in-destination experiences while paying unmatched attention to detail throughout their stay. In his free time he enjoys to spend time with his family, but he also likes to play golf, work out at the gym, and ride his bike through the desert.

MUHSIN SAINUDIN
Business Development Director OTS Middle East and Indian Ocean
AKRAM HAJJAR
Head of IT & Digital Product

Akram comes with an extensive knowledge & experience in Information Technology, Systems automation and Infrastructure. His passion in following and learning the newest technology trends is what kept him going for over 10 years. In his free time, he loves to workout, run and try all different kind of sports.

JAMAL REFFAT
General Manager Qatar - Oman
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